My situation was a bag that was overweight. Just one female retained saying I could only just take fifty lbs, regardless if I advised her I used to be content to pay for overage costs. This other girl wasn't far too helpful. Nonetheless, Nina Kong went truly outside of her strategy to help me… contacting for info, hunting points up…she even helped me transfer the bag to a safe spot when I went by it to discover if I could rearrange and pull some body weight out.
The first thing I seen was the Plane by itself since I've in fact labored With this area. The very first airplane I had been on wasn't even built in the usa and was so in Brazil before I used to be even born.
calling a true human being at AA customer service is close to impossible. The Web-site checklist a phone number, which can be for cargo and that only references a web site that is definitely no help in the least.
I have tried, without the need of achievement to succeed in your buyer service Division. I misread the flight time for your personal flight 3530 and need to alter it. I attempted calling within just five minutes of scheduling this flight but have had no response. I have not sent this information before
I've also prepared about my luggage remaining scraped up and destroyed…. I sense as If I'm owing some payment, and a refund of $50 for my travel…. I am a client Woman, but I do hope a person contacts me soon concerning this….
Flight 686 dec 26 2015 My partner & i had been instructed the incorrect transfer terminal gate in charlotte on plane likely to freeport rather than nassau. I went to flight attendant at the rear of counter to explain flight. He looked at me amusing Once i claimed nassau smirked in no way looked at my ticket to explain Place This flight was one hour delayed so there was no hurry.
I assumed there to get a policy for overweight people. I was up towards the window your entire trip.I paid out for my seat but over here mainly because it turned out I really didn’t have a person. Together with the Old Piedmont nevertheless traveling considering American would do far better, not happy throughout.
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Undoubtedly the worst traveling practical experience I've at any time had over a domestic flight! Late stry for no clear motive and took 40 mins to have to terminal. Then another 40 to obtain baggage. Terrible.
Me and my wife needed to face a maintenance situation in the airport, traveling from JFK to MIA (AA2299),on account of which we had to change the flight .Soon after describing The difficulty into the red jacket AA employee, the flight was transformed, and we have been sure to be seated within the first class as we have been imagined to on the initial flight (my spouse is seriously pregnant).
Charlestown to Akron worst boarding practical experience ever. Gate 38 b. A greyhound bus terminal is better run. Very good luck on your new Occupations
I planned to take a minute to get in touch with out the amazing shopper service Connie Sanders with your Dallas Business gave my spouse and I in an extremely stressful predicament. Connie went above and over and above to make certain we ended up taken care of and her degree of interest to fixing our trouble crammed day was extraordinary, she one handedly restored my religion within your Group and she warrants congratulations for the work that she does.
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What I choose to request from American Airways is are you able to guys you should waive this rate for us. I understand I identified as in nowadays and paid out the various, but should you fellas can be sure to help us out, that could mean a good deal for our loved ones Within this holiday getaway.